Case Study: Madam Woo
If you love traditional Malaysian food, Madam Woo should be top of your restaurant bucket list. Claiming to serve up ‘big, fresh flavours in a vibrant, fun and modern setting,’ Madam Woo Hamilton certainly doesn’t dissappoint. From a large selection of main meals, a tasty snack/sharing menu, to a cocktail menu you shouldn’t overlook, it’s s Hamilton favourite.
Restaurant Manager Kristi McNicholl originally sought National Hood and Duct Cleaning services when it was time to renew their Building Warrant of Fitness (BWOF) and were referred to us for her grease extraction system clean. In our post-service survey Krisi shared the following feedback:
“Working with National Hood and Duct Cleaning’s team was nothing less than an absolute pleasure from start to finish. Communication was easy, the quote process was honest and reasonable, and the end result was absolutely perfect. The expertise of the technicians did not go unnoticed and we always felt that there was a great deal of care in the entire process. We originally sought your services through referral in order to comply with our building WOF renewal; however, we were so impressed that we have since made National Hood & Duct cleaning our go-to for all our hood/duct needs at the restaurant.”
"We want to provide our clients with the best service before, during and after each job. We are IQP registered and are committed to the international 'best practice' industry standards, as well as delivering professional, personable customer service, and that’s what we delivered,” says National Hoods Director Neil Farnworth. “We developed a plan to legally meet their food standard requirements and insurance obligations for fire prevention and both us and the client were happy with the outcome.”
Ensuring commercial hood and duct cleaning is maintained using an IQP registered company allows for the renewal of the building warrant of fitness. For a safe and hygienic commercial kitchen contact us today to arrange a site visit to discuss your requirements. We offer quotes within 24 hours, and jobs are complete within 7 working days.
If you’re in Hamilton, or are passing through in the near future, we highly recommend you book yourself in for dinner at Madam Woo Hamilton,