OUR MISSION:
To be the best nation-wide specialised commercial kitchen grease extraction cleaning company
Established in 2003, we are proud to have established a solid reputation based on our commitment to quality, consistency, reliability, and safety whilst providing customer service that is second to none. Our investment in technology, equipment, innovation and systems ensures we work safely, cleanly, compliantly and efficiently. We are IQP registered and are committed to the international 'best practice' industry standards. Our next business goal is to achieve ISO 9001 certification in Quality Management Systems and we support ongoing professional development for all our staff.
Our investment in technology, equipment, innovation and systems ensures we work safely, cleanly, compliantly and efficiently. We use only food safe, environmentally friendly products. We are IQP registered and are committed to the international 'best practice' industry standards. We carry full comprehensive insurance. We support ongoing professional development for all our staff and our next business goal is to achieve ISO 9001 certification in Quality Management Systems.
We can provide service certificates and photographic records to assist our clients with BWOF, compliance processes and insurance requirements. We are happy to partner with our clients' HVAC Suppliers and Compliance Consultants to achieve compliance.
All our data is securely stored in our cloud-based systems, accessible at any time and retained for seven years. We provide fixed prices for our comprehensive programmed maintenance cleaning schedules which allows our clients to manage their budgets, compliance and business planning with no surprises.
OUR SERVICE
Commercial kitchen grease extraction cleaning company services.
We provide a nationwide extraction hood and duct cleaning service on a monthly basis. We also provide cleaning of your grease filters as part of, or in addition to cleaning of full kitchen grease extraction system clean. We have all the expertise and equipment to perform our work efficiently to standards that often exceed our client’s expectations.
As we do not use subcontractors, our clients can have peace of mind that all our staff are trained consistently and specifically to the requirements of each site with any feedback and reporting delivered promptly and efficiently.
As a B2B service provider, we are sympathetic to our clients' needs and will schedule our work to minimize disruption to your business operation. We are also on call 24/7 through our 0800 number should any urgent needs arise.
We pride ourselves on building an excellent rapport with all of our clients, developed through years of providing excellent quality and consistent reliable service.
Together, the National Hood team bring you the practical skills and capabilities to get the job done.
With a commitment to quality and consistency and providing customer service that is second to none.
TEAM
Brian Anderson
GENERAL MANAGER
Brian has over 20 years of experience in commercial food services sector. Brian’s excellent communication skills and friendly, approachable disposition have enabled him to build excellent rapport with all of his customers. He is enthusiastic about new projects and challenges and enjoys taking a hands-on role in developing innovative solutions for improving quality across all areas of the business.
Neil Farnworth
DIRECTOR
Neil has considerable commercial experience, gained from working both within New Zealand and overseas across a range of industries. He is committed to understanding the business needs of customers, passionate about customer service and is not afraid to roll up her sleeves and get stuck in. He recently graduated from the Masters Business Administration from Australian Institute of Business.
The Management Team
Our Management team is comprised of:
General Manager - Day-to-day coordination of our mobile teams and strategic direction, HR and sales
Operations Manager - Business administration
Systems, Strategy and Innovation Manager - electronic reporting, Safety and Wellbeing compliance, achieving ISO 900, process and policy maintenance and strategic direction.
Administration Manager - day to day office administration, scheduling, service and compliance certificates and service record maintenance.
OUR SERVICE TEAM
We have multiple teams of service staff in our fleet of vans, operating regionally and nationally on a monthly cycle covering all of New Zealand.