OUR MISSION
To be in the top 2, best nation-wide specialised commercial kitchen grease extraction cleaning company by 2022.
Established in 2003, we are proud to have established a solid reputation based on our commitment to quality, consistency, reliability, and safety whilst providing solid customer service. We are IQP registered and are committed to the international 'best practice' industry standards.
Our investment is in our People first then in technology and equipment. We consistently look at innovative ways and systems to ensure we work safely, cleanly, compliantly, efficiently and at sustainable rates for our clients and our business.
We use only food safe, environmentally friendly products. We carry full comprehensive insurance.
We can provide service certificates and photographic records to assist our clients with BWOF, compliance processes and insurance requirements. We are happy to partner with our clients' HVAC Suppliers and Compliance Consultants to achieve compliance.
All our data is securely stored in our cloud-based systems, accessible at any time and retained for seven years.
We provide fixed prices for our contractual clients who have partnered with us on a preventative maintenance program. This allows our clients to manage their budgets, compliance and business planning with no surprises.
OUR SERVICE
Commercial kitchen grease extraction cleaning company services.
We provide a nationwide extraction hood and duct cleaning service on a monthly basis. This includes cleaning your grease filters on site in a safe and efficient manner.
Depending upon your site the roof fans and top duct are cleaned quarterly, six-monthly or annually to ensure that a 12 a certificate can be issued.
We have all the expertise and equipment to perform our work efficiently to standards that meet and exceed our client’s expectations.
As we do not use subcontractors, our clients can have peace of mind that all our staff are trained consistently and specifically to the requirements of each site with any feedback and reporting delivered promptly and efficiently.
As a B2B service provider, we are sympathetic to our client's needs and will schedule our work to minimize disruption to your business operation. We are also on call through our 0800 number should any urgent needs arise.
We pride ourselves on building an excellent rapport with all of our clients, developed through years of providing excellent quality and consistent reliable service.
Together, the National Hood team bring you the practical skills and capabilities to get the job done.
With a commitment to achieve a 90% scheduling productivity. ie doing the job right, first time, and when we said we would.
OUR TEAM
Neil Farnworth
DIRECTOR
Neil has considerable commercial experience, gained from working both within New Zealand and overseas across a range of industries. He is committed to understanding the business needs of customers, passionate about customer service and is not afraid to roll up her sleeves and get stuck in. He recently graduated from the Masters Business Administration from Australian Institute of Business.
The Management Team
Our Management team is comprised of:
Neil Farnworth - Owner & IQP officer- Systems, Strategy and Innovation Manager - electronic reporting, Safety and Wellbeing compliance, process and policy maintenance, and strategic direction.
Christina Cortesi - Operations Manager - Implementor of sound foundations and continuous optimisation of the business with a strong focus on our people and the relationships with clients.
Peter Shorten- Team Leader - Operations - Day-to-day coordination of our mobile teams, quality infield checks, site inspections
Amy Parsons - Administration Manager - The heart of the operation - day to day office administration, scheduling, service and compliance certificates and service record maintenance.
OUR SERVICE TEAM
We are in the people development business.
Our "Top Dog" team of Lance, Darron, Peter, Ben and Kenneth currently oversee the Auckland and Waikato regions.
Team " Rugga" Liam and Reuben (and Peter too!) overseas the Lower North and South Islands.
Our team service our clients Nationally on a monthly basis with a preventative maintenance program.
This ensures compliance and a safe healthy system that is easy to maintain.
Perhaps we can do the same for you?